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What you'll learn

  • Understand the fundamentals of assertive communication and how it differs from passive or aggressive behavior.
  • Confidently deal with aggression in a professional and constructive manner.
  • Develop assertiveness skills tailored for shy or introverted personalities.
  • Practice techniques to assertively communicate with authority figures, including bosses.
  • Enhance their leadership effectiveness by adopting assertive communication styles.
  • Master the art of saying "no" while maintaining respect and professionalism.
  • Apply assertiveness to counteract negativity and create a more positive environment.

Who is this course for

  • Professionals seeking to improve their communication and conflict-resolution skills.
  • Introverts and shy individuals who want to build confidence and assertiveness.
  • Leaders or aspiring leaders looking to enhance their influence and presence.
  • Employees who need strategies for dealing with challenging colleagues or bosses.
  • Anyone struggling to say "no" or maintain boundaries in professional and personal settings.
  • Individuals who want practical tools to handle negativity with confidence and clarity.

Course content

  • How To Assertively Deal With Aggression
  • How To Be Assertive When You Are Shy & Introvert
  • How To Be Assertive With Your Boss
  • How To Become More Assertive As A Leader
  • How To Say No
  • Practical Assertive Techniques
  • Using Assertiveness To Deal With Negativity

Requirements

  • No Entry Requirement
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