Human Resources Courses
Join the educational programs or training that are trending on AIDERA and align with current job market demands. These courses focus on in-demand skills and knowledge areas that are growing rapidly.

SAFEGUARDING ADULTS
Skills Hub
£16.00
SAFEGUARDING ADULTS
Safeguarding vulnerable adults is essential in ensuring their safety, dignity, and well-being. This course provides a comprehensive overview of adult safeguarding, including how to identify signs of abuse and neglect, take appropriate action, and comply with legal and ethical responsibilities. Participants will learn how to create safe environments and protect adults at risk from harm while promoting their rights and independence.
- By the end of this course, participants will be able to:
- Understand the principles of adult safeguarding and why it is crucial.
- Recognise signs of abuse and neglect in vulnerable adults.
- Take appropriate action when safeguarding concerns arise.
- Understand legal frameworks and policies related to adult safeguarding.
- Promote dignity, independence, and safety in care and support settings.

SAFEGUARDING CHILDREN
Skills Hub
£16.00
SAFEGUARDING CHILDREN
Child safeguarding is a critical responsibility for anyone working with or caring for children. This course provides a comprehensive understanding of child safeguarding, including how to identify signs of abuse and neglect, respond effectively to concerns, and create a safe environment for children. You will explore the legal responsibilities and best practices for child protection, ensuring that every child’s well-being and rights are upheld.
- By the end of this course, participants will be able to:
- Understand the principles of child safeguarding and why it is essential.
- Recognise different types of abuse and neglect and identify warning signs.
- Learn how to respond appropriately to safeguarding concerns.
- Understand legal responsibilities and policies related to child protection.
- Create a safe and supportive environment for vulnerable children.

SOCIAL MEDIA AWARENESS
Skills Hub
£16.00
SOCIAL MEDIA AWARENESS
Social media has become an integral part of daily life, offering a platform for communication, entertainment, and networking. However, misuse of social media can lead to privacy risks, security threats, and professional consequences. This course explores the do’s and don’ts of social media, helping you understand what information is safe to share and how to protect your online presence. By the end of the course, you will gain the skills needed to navigate social media safely and responsibly while maintaining a positive digital footprint.
- By completing this course, participants will:
- Understand the risks and consequences of sharing personal information online.
- Learn what types of information are safe to share and what should be kept private.
- Identify best practices for using social media responsibly and professionally.
- Recognise how social media activity can impact personal and professional life.
- Implement security measures to safeguard personal data and online accounts.

THE BRIBERY ACT
Skills Hub
£16.00
THE BRIBERY ACT
Bribery is a serious offense that can have legal, ethical, and financial consequences for individuals and organisations. This course provides a comprehensive understanding of bribery, its impact, and how to handle situations involving bribery in the workplace. You will also explore the Bribery Act, which sets out the laws and penalties surrounding bribery and corruption in the UK. By the end of this course, you will be equipped with the knowledge to identify, prevent, and report bribery effectively.
- By completing this course, participants will:
- Understand what constitutes a bribe and the different forms it can take.
- Gain knowledge of the UK Bribery Act and its implications for businesses and individuals.
- Recognise the risks and consequences of engaging in or ignoring bribery.
- Develop strategies to handle and report bribery in the workplace.
- Promote integrity and ethical business practices within an organisation.

THE DATA PROTECTION ACT
Skills Hub
£16.00
THE DATA PROTECTION ACT
The Data Protection Act (DPA) was introduced in 1998 to regulate the fair and lawful use of personal data, ensuring that individuals' privacy and security are protected. This course provides an overview of the key principles of data protection, the responsibilities of employees and organisations, and the potential consequences of data misuse. Whether you handle personal data at work or want to learn how data protection laws affect you, this course will help you understand how to comply with data regulations and handle data responsibly.
- By the end of this course, participants will be able to:
- Understand the purpose and principles of the Data Protection Act.
- Recognise how data protection laws affect individuals and businesses.
- Identify best practices for handling and sharing personal data securely.
- Understand the risks of non-compliance and the consequences of data breaches.
- Ensure lawful, fair, and ethical use of data in a professional setting.

UNDERSTANDING CYBERSECURITY
Skills Hub
£16.00
UNDERSTANDING CYBERSECURITY
In today’s digital world, cybersecurity is a critical aspect of workplace security. This course provides an essential introduction to cybersecurity, equipping learners with the knowledge to protect IT systems from threats such as malware, hackers, and other intrusions. You will explore key cybersecurity principles, understand why protecting digital systems is vital, and learn practical defensive measures to safeguard personal and organisational data.
- By the end of this course, participants will be able to:
- Understand the fundamentals of cybersecurity and its role in protecting IT systems.
- Identify common cybersecurity threats, including malware, phishing, and hacking attempts.
- Learn how cybersecurity measures work to prevent unauthorised access and data breaches.
- Recognise the importance of cybersecurity in ensuring business continuity and data protection.

THE MODERN DAY SLAVERY ACT 2015
Skills Hub
£16.00
THE MODERN DAY SLAVERY ACT 2015
Modern slavery remains a widespread issue, affecting millions globally, including thousands of individuals in the UK. This course provides an in-depth understanding of modern slavery, its various forms, and who is most at risk. You will explore key statistics, real-world case studies, and the legal frameworks in place to combat this crime. By the end of the session, you will be equipped with the knowledge to identify, prevent, and take action against modern slavery.
- Define Modern Slavery: Understand what modern slavery is and how it manifests in different industries and societies.
- Recognize the Most Common Forms: Identify the six most prevalent types of modern slavery occurring worldwide today.
- Understand Who is Most at Risk: Learn about vulnerable groups, including women, children, and marginalized communities.
- Explore Global and UK Responses: Gain insight into key laws, such as the UK Modern Slavery Act 2015, and the role of law enforcement and NGOs.
- Identify Signs of Modern Slavery: Develop the ability to recognize warning signs and indicators in workplaces and communities.
- Take Action: Learn how to report suspected cases and contribute to prevention efforts.

WHISTLEBLOWING
Skills Hub
£16.00
WHISTLEBLOWING
Through this course, participants will gain a comprehensive understanding of whistleblowing as the act of reporting unethical, unlawful, or harmful activities within an organization. You will explore how this courageous act not only preserves the integrity of the organization but also protects the well-being of its people. The course covers the critical importance of whistleblowing, various forms of misconduct, and effective reporting channels that ensure confidentiality and protection against retaliation. Practical insights into robust investigative procedures will also be provided, empowering you to take action when necessary.
- By the end of this course, you will be able to:
- Understand the Importance: Grasp the significance of whistleblowing in upholding organizational integrity and preventing unethical, unlawful, or harmful activities.
- Recognize Misconduct: Identify various forms of misconduct, including malpractice, discrimination, safety hazards, and financial irregularities, and feel empowered to report them.
- Utilize Reporting Channels: Navigate effective channels and procedures for reporting concerns, ensuring confidentiality, protection against retaliation, and the thorough investigation of reported incidents.

GAINING AN UNFAIR ADVANTAGE
Skills Hub
£12
GAINING AN UNFAIR ADVANTAGE
Unlock the secrets to thriving in sales by focusing on what customers truly want and transforming yourself into a trusted advisor. This course offers actionable strategies to improve your sales performance, build stronger client relationships, and rise above the competitionall while maintaining professionalism and respect. From understanding customer needs beyond pricing to winning over new prospects and keeping them engaged, this course equips you with the skills to close more deals and create lasting connections. Whether you're new to sales or looking to refine your approach, this course provides the insights and tools you need to succeed in a competitive marketplace. Join us and transform your sales strategy today!
- Understanding Customer Needs: Learn about the 10 key customer wants beyond the lowest price and how to fulfill them effectively. "Becoming a Trusted Advisor: Transition from being just another salesperson to becoming a trusted advisor with 3 quick, impactful tips. Becoming a Trusted Advisor: Transition from being just another salesperson to becoming a trusted advisor with 3 quick, impactful tips.
- Winning Against Competition: Discover how to outshine your competitors by being better, not by bashing them, and maintaining respect in every interaction. Overcoming Excuses: Understand the two core types of objections and how to resolve them effectively.H51:H54
- Closing the Sale: Explore 4 different types of closing techniques and how to use them based on the situation.
- Phrasing and Confidence: Learn specific phrases and examples that will help you respond to objections with clarity and confidence.
- When to Walk Away:Recognize when its best to stop pitching to clients who are solely price-driven and focus on high-value prospects instead.
- Building Relationships with Prospects: Learn how to form strong relationships with new prospects, even when they are loyal to existing suppliers.
- Keeping Prospects Warm: Master techniques to keep prospects engaged throughout the sales cycle and avoid losing their interest.
- Persuasion and First Impressions: Understand what to say to prospects during your first interaction and how to persuade them to choose you over competitors.
- Understanding Objections: Learn what objections truly mean, how to see them as opportunities, and how they can add value to your sales interactions.
- Proven Techniques: Master the ""Feel, Felt, Found"" method, a 3-step model for objection handling, and effective strategies for isolating and addressing objections.
- Front-Loading Objections: Discover how to preempt objections by addressing them upfront, turning them into an advantage.
- Price Objections: Learn how to handle price concerns, recognize when clients are price-focused, and avoid clients who may not be a good fit."

AI & MACHINE LEARNING
Skills Hub
£21
AI & MACHINE LEARNING
Artificial Intelligence (AI) is transforming industries, enhancing workplace efficiency, and revolutionizing decision-making processes. This course provides a comprehensive introduction to AI, covering fundamental concepts, machine learning, natural language processing, and AI-driven business applications. Participants will explore AI's impact on various sectors, ethical challenges such as bias and data privacy, and strategies for responsible AI implementation. The course also addresses AI’s role in leadership, customer service, and innovation, equipping learners with the skills needed to thrive in an AI-powered world.
- By the end of this course, participants will be able to:
- Understand AI fundamentals, including its evolution, types, and applications across industries.
- Identify key machine learning techniques and their use in data-driven decision-making.
- Apply AI tools to optimize workplace operations, improve efficiency, and enhance customer service.
- Evaluate ethical considerations in AI, including bias, fairness, and data security.
- Develop strategies for responsible AI adoption and leadership in AI-driven environments.
- Implement AI solutions effectively while ensuring transparency, accountability, and ethical decision-making.

MENTAL HEALTH AWARENESS
Skills Hub
£16
MENTAL HEALTH AWARENESS
Welcome to the Mental Health Awareness course, designed to equip individuals from all walks of life with essential knowledge and practical skills to understand, recognize, and support mental health effectively. In this course, you will explore the fundamentals of mental well-being, learn about common mental health issues and their impact, and discover effective communication strategies for discussing mental health. With engaging videos, interactive slides, and practical exercises, this session aims to break down barriers and promote supportive techniques for creating healthier communities and workplaces.
- By the end of this course, you will be able to:
- Understand mental well-being by gaining deeper insights into common mental health issues and their impact on individuals and communities.
- Communicate effectively about mental health, using strategies and approaches that foster open and supportive discussions.
- Implement self-care and community support strategies to create a supportive environment in personal, professional, and community settings.

Care Standards
BSBC
£49
Care Standards
The Care Standards Course is designed to equip individuals with the essential knowledge and skills required to provide safe, compassionate, and high-quality care in health and social care settings. Aligned with national care standards, the course covers key areas such as duty of care, safeguarding, communication, equality and diversity, infection control, and person-centred care. It is ideal for those new to the care sector, including healthcare assistants, support workers, home carers, and volunteers, as well as existing staff needing to refresh or formalise their training. Learners will develop a strong understanding of their responsibilities and the principles of maintaining dignity, respect, and safety for those they support. The course is accessible to individuals aged 16 and over, requires no formal qualifications, and may include practical assessments in a care setting depending on the provider. Upon completion, participants will be better prepared to meet professional standards and deliver effective, ethical care.
- By the end of the course, learners will be able to:
- Understand and apply key care standards and legislation.
- Demonstrate person-centred care and promote individual dignity and rights.
- Identify and report safeguarding concerns appropriately.
- Communicate effectively with patients, service users, and colleagues.
- Maintain health and safety in the care environment.
- Follow correct infection prevention practices.
- Handle sensitive information confidentially and legally.

AI for Marketing: Mastering Tools, Strategies, and Ethics for the Future of Advertising
BSBC
£79
AI for Marketing: Mastering Tools, Strategies, and Ethics for the Future of Advertising
In this cutting-edge course, you’ll learn how to leverage artificial intelligence (AI) to supercharge your marketing efforts. From personalizing customer journeys to automating ad campaigns and ensuring ethical practices, this course covers the full spectrum of AI-powered marketing strategies. Each module focuses on a key area of AI application in marketing, providing actionable insights, live demos, and hands-on practice with AI tools like ChatGPT, Google Ads Smart Bidding, Mutiny, Jasper, and more. Whether you're new to AI or looking to enhance your skills, you’ll walk away with the knowledge to optimize campaigns, boost engagement, and drive conversions using AI while adhering to ethical standards for data privacy and fairness.
- By the end of this course, you will be able to:
- Understand AI Fundamentals
- Gain a solid foundation in the concepts and technologies behind AI, focusing on how AI can transform marketing efforts across different channels.
- Leverage AI Tools for Content Creation
- Use tools like ChatGPT, Jasper, and Copy.ai to create personalized, high-converting ad copy, blog posts, social media content, and more.
- Automate Marketing Campaigns
- Implement AI-powered tools such as Google Ads Smart Bidding, Facebook Ads AI, and LinkedIn Ads Automation to optimize ad performance and targeting.
- Personalize Customer Journeys
- Learn how to use AI-driven personalization strategies to segment audiences, tailor experiences, and optimize customer interactions in real time.
- Optimize Customer Retention with Predictive Analytics
- Understand how AI models like Optimove predict customer behavior and help design retention strategies that foster long-term relationships.
- Ensure Ethical AI Marketing Practices
- Learn to identify and address biases in AI models, ensure data privacy, and comply with global standards such as GDPR and CCPA to protect customer data.
- Measure and Scale AI-Driven Campaigns
- Gain insights on AI-powered analytics and learn how to measure ROI, track conversions, and continually optimize your campaigns using real-time data.